Shocking mixed messages and broken promises. New slots promised for 6pm daily, often to vaporise by 5.30. Forced to queue only to be locked out. Even locked out after getting on, securing a slot and starting to shop. Emails from vulnerable customers met with standard platitudes. The fact that the management are taking such huge bonuses while their customers are suffering such degradation is nothing short of scandalous.
2 years ago
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Ocado has a 4.13 average rating from 2,515 reviews

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