First time using Ocado, as I gad a £20 off spending over £80. Products generally seem good although I do have the following issues: Delivery comes from Hatfield area and was delayed by 25 minutes, despite having an hour delivery window. Driver rang to say he would be late due to said lorry fire on A1. Checked traffic hold ups and A1 was blocked south bound, north of Hatfield, but vehicle was coming north so don't know how that works. Also had to report milk was turning off before use by date, but have not had reply back about that yet. Not asked for signature by driver. They also say return bags to driver, but he left in a hurry. No doubt due to the fact he was late delivering.