I transferred to Octopus a couple of years ago due to the tarifs lower than other suppliers.
I deal with my own account online,submit my own meter reads and add DD change dates and amounts according to charges and not massively being in credit.
As a customer I take responsibility for my readings and controlling my account. Understandably not blaming the price rises on the energy supplier. I understand the system thats why.
Octopus Energy is a good company I have no complaints at all in over 2 years with them
3 years ago
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