We have been with octopus energy for a few years now and never wanted to go elsewhere, as we have found them to be the best energy provider we have ever been with. Customer service… no long waits and professional care and compassion above and beyond. During lockdown we had no problems getting through. I have never had anyone negative deal with me. I have always been treated courteously and fairly. Bills are easy to understand online. I have to give 5 stars as in this current climate it’s nice to know that they have the time to still care and act promptly to resolve any issues. Thank you so much octopus staff