Over the last 2 years would have rated them 5, but since recently going on economy 7 I have proven to them they are overcharging around £700 per year. They obviously have a billing issue but customer services are pretending to be morons and avoiding the issue and doing nothing to resolve it. They almost seem to be trying to deliberately frustrate. No idea why once such a good company has gone to the dogs. Off to the ombudsman now.
2 years ago
Octopus energy has a
4.0
average rating
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