We have been with Octopus for around 4 months, have tried time after time to get a smart meter from them. Arranged a date, even a 4 hour time window I then found an email from them saying since I hadn’t accepted it immediately I had lost that slot. I am finding Octopus frustrating, it’s almost as though I need to sit on my emails in the hope of them contacting me in order to get a smart meter. Early days but so far not really looking too good.
1 year ago
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