I was happy with Octopus energy until the other day when they took a chunk of money out my account which was in credit. When I rang, they said oh that’s awful it might be a smart meter I said I live by myself I work every day had a little bit of time of Christmas. Nothing major Got an economical new boiler new roof last year. All insulated the bills should be going down. I pay a fixed payment set by them last year. They told me oh you paying too much they reduce the monthly outgoing and when I checked my account think it was all sorted they took another chunk out my account emailed them and they said it was right I’ll be on the case tomorrow I can tell you that so I’ll leave my opinion at three star at the moment !