Endless errors from this company. Promised phone calls never happen. Recent complaint took weeks to resolve. I reviewed them on Trust Pilot and had an email from "Joseph " as a result. I replied to him requesting voice contact. Needless to say it didn't happen. I suspect that they may be struggling to cope with extra business generated by acquisition of Shell. I suspect that customers will vote with their feet and solve that for them.
1 year ago
Octopus energy has a
4.0
average rating
from
5,803
reviews