Really disappointed with Octopus. Last time the price cap came down they put up their standing charge. The price cap is due to come down again and this time they won't be allowed to put up that standing charge. They tried to put up my dd to £116.11p per month from £100.92. Have managed to get this to £110 per month. I have a one bedroomed flat, only heat the main room in cold weather. Yet, according to them I am using just a few hundred £s per month less than the average family. I am 80 and disabled and should not have to battle with their customer service, some of whom are rather arrogant. .