We’re 2 seniors in a 2 bedroom flat and our usage has remained the same for years. Following the energy crisis we entered a 2 year fixed deal with our fees almost doubling but this was not enough and we faced a further increase as we’ve been constantly lagging behind. On its expiry we switched to a 1 year fixed deal but even this is not enough and we’re continually in debt and have now been asked for a yet another increase in our monthly payment. So in effect we’re now paying 3 times what we were paying before the energy crisis, and even with increasing fixed deals and constant usage we just never seem to catch up and they’re just asking for more&more.We've sent them photos of our meters and now they’ve asked us to submit monthly readings. Very poor.