Everything was good until we had our smart meter upgrade. The display doesn't work and after repeated calls and getting absolutely nowhere I've given up. I cant see how much energy Im using now and haven't been able to since the 9th May. Will be moving to another provider come August. Used to be British call centers now it's not, so definitely lost in translation because there is zero communication. Stay clear. Terrible company and abysmal customer service.
1 year ago
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