The same as Bill Hughes, paid £500 to Octopus for a Heatpump survey in January first date in March they didnt turn up and promised me £30 compensation,. In April two engineers turned up (a senior technician training another) after 4 hours all was OK and then the following week I had to have another survey and was told I could not have a heat pump. Still trying to get my £500 back that they said they could not find
1 year ago
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