Do NOT use Octopus. Shocking customer service. Incorrect billing. Empty, property using less than 2 units per week apparently costs more than when someone was living in it!!!! On email 31 trying to sort it out. No one reads the emails just standard reply’s with no help. Could’ve been sorted very quickly and easily if someone had bothered. Customers have a choice of who they use and I recommend using British Gas / electricity far more helpful
1 year ago
Octopus energy has a
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