Had no qualms with Affect but when Octopus took over monthly payments went up 20%. They agreed to meet me halfway when I threatened to leave but then reversed the decision a month later. I asked for a quote unanimously which was lower and more in line with what I was using, yet they were determined to charge me the higher price as an existing customer! I later switched and asked for a refund which was very slow in coming. Above all I can't stand the company's corny commercials on GHR sometimes twice in the one break.
11 months ago
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