Very very rude. I am moving into a property which is already supplied with octopus energy for the past 3 years and asked if there were any broadband contracts for 12 months. Answered "no" in a very rude tone. I asked if we are also looking to have our electricity supplied with octopus energy as well if there was anything they could do as have been customers for over 3 years and again answer just "no". Incredibly rude - worst customer service I have ever experienced. I understand if there was nothing he could do but did not need to be so rude.
11 months ago
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