Very poor Customer service from Octopus. In January they over estimated my readings by over £250. so much so that it has still not reached my current reading 6 months later.I send email after email to get this rectified and they are now threatening to hand my unpaid £256 bill to a Collection Agency. I email my readings on a regular basis and sometimes photo proof when requested, but only pay what I've actually used. So much for a Which recommended Supplier. Dispute on going
11 months ago
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