Octopus took over from Shell & quadrupled usual amount my son paid. He refused & asked for meter reading bills not estimates they kept sending. They wouldnt comply so then Octopus got debt collection company involved (AIC) who demanded £1,400 same day payment from me in a text! I live 200 miles away from my sons address. l ignored calls after one useless conversation lasting hour. They leave voicemail everyday & it's all because my son used my mobile to call them once. Octopus eventually agreed bill was in fact £800 over the correct amount. They compensated son but didn't notify debt collectors. Today l spoke to AIC and hopefully they will cease & desist from further harassment of me. They have breached data protection by using my number & locating my name also. Irony is lm not, never have been & never will be an Octopus customer. Real octopus stink when they're dead..........so do sharks.