This website is a truer reflection of the utterly awful service Octopus energy provide to their customers. Trust pilot is wildly inaccurate (fake reviews). After months of incorrect charges I have now found out while the charges were in dispute they have negatively impacted my credit score. I found out after being declined a mortgage. They don’t have the ability to transfer a call or pass you on to someone that can help. Just offer callbacks which never come. I am so annoyed with these amateurs. My advice would be to avoid them at all costs.
9 months ago
Octopus energy has a
4.1
average rating
from
6,390
reviews
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