Liars and scam artists! We never had an account with Octopus, only with Avro. We closed the account with Avro more than 11 months before they were purchased by Octopus. Despite cancelling the account with Avro, they (and Octopus) decided to continue supplying electricity even though the tenant had never established an account with them. They claim we're responsible for the energy bills because they didn't do their job properly.
7 months ago
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