Absolutely disgusted with octopus energy!! Been speaking to them every day for over a month going round in circles. Been told so many things. No one at octopus engery seems to know how to do their job!!! One minute my meter is crossed over with someone else’s, the next they are switching me over to another company then rejecting it but have no reason as to why. Then apparently my property isn’t registered with them even thought I’ve been told at least 6x by 6 different staff members it is according to ‘the national database’. Now they are trying to flog me off saying OVO engery supply my property even though I’ve searched on “find my supplier” and it states octopus supply me. Emails have been sent where they take almost 1 week to reply! I’ve requested 3 times to speak to a manager and they refuse to let me speak to them, again running rings around the idea of higher management getting involved. Either avoiding my complains or managements are careless about customers. Customers services are nice when its simple cases however pass u from department to department without any notice so all your doing the whole time is explaining your situation then being told someone will contact me via email. I would never recommend them, they are scammers and don’t know what they are doing!