My story with octopus I have been sending my electricity meter readings to this company for about 5 years. They always stress me out. I even register my bank account with them. They forget to check their emails. And they keep increasing my electricity rate. And I have to tell them a thousand times either by phone or email. But they still get it wrong. Their service is terrible. They make customers nervous and pressure them. I have repeatedly asked the management of this office to call me to explain the high costs I pay for electricity, but they are indifferent and do not care at all. They have never called me. This is not possible at all. I pay £118 for electricity in a house alone. While I don't use any heating. This gives me a feeling of distrust. I feel this story is a little unbelievable. 02/11/2025