I am absolutely lost for words at how completely useless Octopus energy is. It has taken months and we still haven’t got our gas switched across. The woman dealing with it doesn’t read emails properly and can’t actually write a sentence. The electricity got moved across and we were promised a smart meter so we could start measuring the solar energy that we put into the grid. Two months later, we haven’t even had an appointment for that smart meter, although it was promised within two weeks. I wish I had just stayed with our existing provider.
7 months ago
Octopus energy has a
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