Octopus energy are a terrible company they are great until you request a refund and then everything goes downhill from there. They tell you you can’t have a refund, then when you make a complaint you are given an apology and told you can fave a full refund and compensation for the inconvenience. Then you find out your refund has been deleted with no refund to be given. And the complaint process begins again. I have no trust in this company will be looking for a new energy supplier.
6 months ago
Octopus energy has a
4.1
average rating
from
6,391
reviews
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