Took three and a half weeks until I got the electric back on in my house! Just bought the house and the previous owner had left significant debt on the prepayment meter. After a 17 long email chain and multiple phone calls being passed about different people, asking for the same information to be sent again and again finally the last person sorted out the issue within a few hours. Terrible customer service.
4 months ago
Octopus energy has a
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