This would have been three stars due to an ongoing problem that hadn’t been resolved, but today I spoke to a very helpful person called Sim who sorted everything out with one phone call. Why that couldn’t happen in the first place I don’t know but I’m pleased to have my problem fixed and with the Goodwill gesture the octopus made .
6 months ago
Octopus energy has a
4.2
average rating
from
7,657
reviews
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