Emily was positive, offered me sensible advice for dealing with my old supplier which was useful and should facilitate my switch. My case was not completely straight forward because I have another account with you at another address and she was careful to seek my permission to use data from your record of that for this account rather than simply doing so. I came off the phone feeling that a load had been lifted and I was coming home to a brand that actually values its customers. Thank you superstar Emily!
6 months ago
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