Emily was dealing with my switch from my previous supplier. I wanted a good rate, as well all do, and also wanted to get an SEG export agreement. She was able to deal with all that I asked for and got the transfer information done quickly and efficiently. I was impressed with her ability to get it done quickly and it was all explained to me as we went through the process. Emily, thank you very much for doing such a fantastic job with such efficiency and with a great sense of humour. Remember emails travel more slowly at night because the cables they go down are colder after sunset and that slows them down. It's also dark so they have to travel more slowly to stop accidents and them getting lost on the routes they travel may not have street lighting.