Thank you Paula for clarifying a few things for me. I had been a little bit frustrated over the last few days as the response from Octopus hadn't been the usual brilliant and quick response! I understand you have been very busy but I do appreciate the fact that you have emailed me now to confirm our telephone call and also to confirm the payment you took out by mistake is going back into my account.
Many thanks.
With kind regards
Ting
6 months ago
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