Brilliant service from people like Vicky J - an absolute star! Just shows that even if some things go wrong, if you have people like Vicky in your team to provide a human/empathetic view, coupled with really great Subject Matter expertise, and a passion for getting things fixed and right for me as a customer - then as a customer I actually feel more loyal and more pleased about the service. Error happened, you stepped up and fixed it!!!
6 months ago
Octopus energy has a
4.3
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