Initially I was not very happy as Octupus charged my credit card 3 times for one payment due. This then took a number of email exchanges and some time to get corrected, however Jamie-Leigh persevered and kept me up to date with how the corrections were going. Unfortunately a further error was made but this is in process of being corrected and I was offered a small goodwill amount so I am feeling happier. However as this was my first interaction with Octopus it didn’t feel like a very good start.
2 months ago
Octopus energy has a
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