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Darren
I was contacted by letter which said I wasn't on the cheapest tariff anymore so I phoned immediately I waited no longer than 5 minutes to get through the customer services advisor confirmed what the letter sofas and explained it in layman's terms I agreed to switch tariffs and that was it no repetitive questions no being placed on hold great customer service
1 month ago
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Octopus energy has a 4.0 average rating from 5,695 reviews