Excellent customer service.
BG installed a gas smart meter last year that didn't work. It didn't send readings to my reader or BG. BG asked me to send them meter readings every month despite me being disabled and unable to access the meter. I complained about it every month but they did nothing to fix it. Then came the overcharging with a monthly bill £100 more than my usage.
Octopus got it working remotely straight away. I am now confident that any problems will be solved quickly. The lowest standing charges too. I would recommend them to everyone.
4 months ago
Octopus energy has a
4.3
average rating
from
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