In May 2024, Octopus Energy sent me a £200 gas bill for my first 7 days of being a customer. This later proved to be 30x my regular usage and was due to the previous customer not providing metre readings. After nearly a year of correspondence with the support team, they have barely acknowledged any of my concerns. Extremely disappointing from a company that prides itself on being the UK’s most trusted energy provider.
2 months ago
Octopus energy has a
4.1
average rating
from
6,391
reviews
Related Photos & Videos
