Legal theft! I joined Octopus after hearing good reviews. They set my Direct Debit payment at £110 per month as we have a 2 bed cottage it was what we were paying with our last energy provider. They came to fit a smart meter and now 3 months on we now owe them over £800!! Having been in touch with them several times to say that this is energy we have definitely not used they really don’t care and keep emailing me to pay up. I have been with several energy providers over the years and Octopus have been by far the worst.
3 months ago
Octopus energy has a
4.2
average rating
from
7,654
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