For a significant period, my gas meter was faulty, leading to estimated bills and an incorrect electric meter reading, resulting in a large debt on my account. Thankfully, after contacting Octopus Energy, Leila H answered my call. She was incredibly patient, helpful, and understanding. Leila thoroughly reviewed my account and explained all the details, and as a result, my substantial debit has been corrected to a big credit. Thank you so much!
3 months ago
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