I called Octopus yesterday morning & spoke to Sammy. She patiently listed to my reason for calling, arranged for a date for a new smart meter to be installed and answered carefully & clearly my questions. She explained that she would send me additional information to apply for my Smart Export Guarantee and it arrived in my my inbox within a few minutes of finishing the call. She also reminded me to call back again if I had any issues with completing the application. Fantastic service. Thanks Sammy.
2 months ago
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