I itemised all of the issues I was having and bulleted all of the steps I'd tried to resolve an issue I was having, writing an extremely detailed email to you. The response I got was a list of 5 things I could try to remedy my issue - all of which I had already said that I had tried. It's obviously some template response where someone couldn't be bothered to actually read what I'd written and deal with my issues. What was the point in wasting my time to write such a detailed email to you? It's pathetic customer service.
1 week ago
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