I have a large amount of credit on my account. I have requested a refund of less than half of this credit twice online and nothing materialised. I then sent an email requesting the refund. Jamie-leigh sent a prompt reply saying they would look into it then I got an email asking for a review of their service. Can't give more than a 3 when issue hasn't been resolved yet!
2 months ago
Octopus energy has a
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average rating
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