had a letter out of the blue saying i had failed to send my meter read for my solar fit tariff, this was the first we had known of this although had sent reading 2 months ago. we replied to this letter with a photo but just to make sure i phoned today and found this information had not been applied to my account but the lady did it straight away and had conformation email within 30 minutes. so a few hic cups followed by a polite efficient member of staff made up for it
3 weeks ago
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