I had an issue with moving over to Octopus due to previous tenants not moving on their gas and electric, but I had a phone call with Joshua yesterday and everything was sorted. He displayed high levels of professionalism, made me feel at ease with the situation despite the fact I was quite stressed, and supported me through the process step by step with calm and helpful instructions. If every telephone operator at any company was like Joshua, I'd never feel anxious to call up a company for support again.
2 weeks ago
Octopus energy has a
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