First ever positive experience on telephone help desk! Call was answered in less than 30 seconds and the operator was helpful and nothing was too much trouble. Explained everything clearly and concisely outlining options and payment details.
Only issue was setting up an online account - which was promptly dealt with: This was because there was an error in the site when sending an email. Operator manually set up the account signed up for a tariff, set up the direct debit and requested a new home visual meter thingy all within 15 mins!
Amazing
5 days ago
Octopus energy has a
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