Phoned up to discuss a switch and went through to a lovely advisor called Alaan, he explained everything perfectly and was very patient with me. He was also very friendly and informative. There was also no phone options and I got through in under a minute so very happy! I get worried when companies have bad customer service lines, as it makes me want to not discuss things over the phone, and I end up avoiding them all together. Glad I switched and know octopus got my back if I need to dicuss anything in the future 🐙🐙
2 months ago
Octopus energy has a
4.3
average rating
from
8,353
reviews
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