I recently had the pleasure of speaking with an agent named Molly, and I wanted to take a moment to commend her for the excellent service she provided. As a first-time homeowner navigating the world of energy suppliers and tariffs, I was feeling quite overwhelmed. Molly took the time to clearly explain everything to me in a way that was easy to understand, answering all of my questions with patience and genuine care. She made what could have been a stressful experience feel simple and straightforward. Thank you, Molly, for your friendly, knowledgeable support — it was truly appreciated.