I rang the customer service team yesterday as I was in credit by a fair amount . Octopus had already contacted us to reduce our payments but as we have just moved house we felt a bit extra would pay help pay for other things. Joy was friendly and really helpful in refunding us £350. No fuss, quick and efficient . Thank you Joy 😊
2 months ago
Octopus energy has a
4.3
average rating
from
8,351
reviews
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