I had an e mail to say that my monthly payment had gone up by £30 per month I am a pensioner so I was terrified, when I spoke to the lady at Octopus she totally re assured me that it was the government that assess my payments and that I only had to contact them to let them know and my payments remain the same, I was so relieved. I couldn't understand it as my account was already in credit, but she explained everything much to my relief. She was very kind and understood why I was concerned.
2 months ago
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