I called Octopus customer services, and was welcomed by a very soft and polite female, Laila. I truly feel privileged to be an Octopus Energy customer. In my few years of experience, Gas and Electricity per KWH, the prices are the best on the Uzk, customer service standard is of the highest standards of civility, courtesy, and staff bend backwards to help customers to provide information. And advice. Here I would like to pay my thanks to the consultant Ms Laila for her generous thoughts, kindness, and advice with compassion. This lady is a gift to the customers, a source of pride to Octopus Energy and an honour to the profession. A person of her capabilities, commitment to the job, serving the company at the highest degree of moral and social standards, must be respected, appreciated and rewarded by any organisation. Indeed, the name of honour for customer services is only because of elite employees like Ms Laila.