Leila H deserved a 5 star review - she finally resolved a problem with our meter reading that had been going on since we switched to Octopus 3 months previously .
She was helpful, efficient and very good in communicating the steps she was taking to sort this out .
Unfortunately prior to her intervention , and after several promises of action from others from April onwards , we considered customer service as inadequate . She has certainly gone some way to providing a more balanced view . She couldn’t be faulted.
1 month ago
Octopus energy has a
4.3
average rating
from
8,253
reviews
Related Photos & Videos
