If customer service had a superhero, her name would be Nia from Octopus! cape not included (probably for health and safety reasons).
She handled my query with the professionalism of a royal butler and the kindness of someone who just offered you the last slice of pizza. I came in stressed and confused, and Nia untangled my issue faster than you can say "octopus tentacle troubleshooting specialist."
Give this woman a raise, a medal, and maybe a holiday. Or at the very least, her own desk fan.
Thanks, Nia – you made my day! 🐙🙌
1 month ago
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