Recently bereaved, I needed to transfer an existing Octopus account into my name and alter the bank details. Libby was friendly, sympathetic and concise in the way she dealt with the call, explaining the payment plans available to me and suggesting that I might also wish to consider lowering the existing tariff. It was a highly satisfactory conversation and a pleasing outcome.
1 month ago
Octopus energy has a
4.3
average rating
from
8,253
reviews
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