Hazel was an incredible help, an absolute breath of fresh air to deal with as I had called after being very confused about unexpected billing amounts, dates and contexts. Hazel made everything really simple to understand and was incredibly patient, kind and supportive recognising how and where I had gotten confused at multiple stages of the issue (after being unable to view the right bills). Absolute star in customer service and highly knowledgeable - not to mention having to deal with me when stressed and confused! Huge thanks :)
1 month ago
Octopus energy has a
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average rating
from
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